How Our Service Works

Our Online Doctor Service is a very safe and convenient way to get treatment from a doctor. Through a medical questionnaire or a face-to-face video consultation, a GP will review your case and prescribe treatment at their discretion. Consultations start at just €30 and your prescription will be sent directly to your preferred McCartans Pharmacy in a matter of hours.

Online Video Consultation


✓ Option to Speak face-to-face with a GP or simply submit a short questionnaire
✓ Appointments available Monday to Friday from 9-6pm
✓ Have your script sent directly to one of our pharmacies
✓ 100% secure and private
✓ No need to download an app
Book Your Consultation Now

Frequently Asked Questions

How long does it take from completion of questionnaire to issuing a prescription?+

Your medical questionnaire will usually be reviewed by a doctor the very same day. You will receive an email notification once your request has been reviewed and your prescription has been sent directly to your nominated pharmacy.

What will happen if it is not medically appropriate to issue a prescription based on completed questionnaire?+

If for whatever reason it is deemed medically unsuitable for a prescription to be issued, you will be issued a refund. This refund does not apply to video consultations.

How do I nominate the pharmacy I would like my prescription to be sent to?+

When you are completing your online medical questionnaire, you will be asked to select your preferred local McCartans Pharmacy for your prescription to be sent directly.

How will I be notified that my medication is ready?+

One of our pharmacists will contact you by telephone once your prescription has been received. The pharmacist will discuss the medication prescribed with you, include details on the cost and organise for collection or delivery of medication.

How do I pay for my medication?+

One of our pharmacists will call you when your prescription is received and can take payment for the medication over the phone at that time. Alternatively, if you’re collecting in store you can pay on collection.

Will the prescription I receive be a repeat prescription?+

In most cases we provide repeat prescriptions lasting 6 months from the date of issue but this can depend on the condition being treated.

Will my GP be aware if I am using an online doctor?+

Local GPs are not notified of your treatment except at your request. You can request that your local GP is notified of your treatment when completing your medical questionnaire. If you are on a video consultation you can request this by asking the doctor completing consultation.

Can I choose to have a video consultation with a doctor rather than completing questionnaire alone?+

Yes, you can choose to have an online video consultation with a doctor through Webdoctor. Prices for video consultation start at €39. You can access video consultations